Privacy Policy

Last Revised: November 9, 2022

The Knights Who Say Nah LLC. (“we”, “us”, or “Knights”) respects your privacy and is committed to protecting it. This privacy policy (“Privacy Policy”) describes the information we collect from or about you during any written, electronic, and oral communications, whether collected online or offline, including your interactions with, and/or use of www.knightssaynah.com (the “Site”), and when you interact with us on social media platforms. It describes how we use and share that information and describes the steps we take to protect your privacy.

PLEASE READ THIS PAGE CAREFULLY, AS BY USING OR ACCESSING THE SITE OR OTHERWISE SUBMITTING INFORMATION TO US YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE OR PROVIDE SUCH INFORMATION.

Please note that the Site may contain links to third-party websites, such as social media pages and other digital properties. These links are intended for your convenience only. These third-party websites and services are not related to Knights and may have separate privacy policies and data collection practices. We have no responsibility for these websites or their privacy practices and encourage users to read the privacy policies of all websites they visit.

This Privacy Policy applies only to our collection and use of the information we collect, it does not apply to third-party websites or mobile apps. We will only use your personal information as described in this Privacy Policy.

We may periodically change this Privacy Policy, so please check them from time to time as your continued use of the Site signifies your acceptance of any changed terms.

1. INFORMATION WE COLLECT

We collect personal information when you interact with the Site, provide personal information to us directly or indirectly via third party sources (including social media platforms), and provide to us through other channels, such as over the phone, via email, or in person. The types of personal information that we collect about you may include, without limitation, your name, phone number, email address, mailing address, and other information that relates to you, identifies you personally, or could be used to identify you. This includes information collected automatically about your use of our Site, information from third parties, and information received from other sources to help us supplement our records, improve the personalization of our service to you, and to detect fraud.

In addition to personal information you may provide to us directly, when you interact with any Knights page or account on a social media platform, we may collect the personal information that you or the platform make available to us on that page or account, including your social media account ID and/or user name associated with that social media service, your profile picture, email address, friends list or information about the people and groups you are connected to and how you interact with them, and any information you have made public in connection with that social media service. The information we obtain depends on your privacy settings on the applicable social media service. We comply with the privacy policies of the social media platform and will only collect and store such personal information in accordance with the privacy policies of those social media platforms. When you access the Site or our services through social media channels or when you connect the Site to social media services, you are authorizing us to collect, store, and use such information and content in accordance with this Privacy Policy.

We may also automatically collect certain information about your equipment, browsing actions, connected digital wallet, and patterns as you navigate through and interact with the Site. This may include (without limitation): the type of browser or device operating system you use, the domain name of the website from which you linked to the Site, the amount of time you spend on the Site and the pages on the Site that you view.

We may aggregate information collected from our users (such as the number of users in a particular region or having particular characteristics).

2. COOKIES AND OTHER SIMILAR TECHNOLOGIES

We use cookies, and similar technologies to operate our website and to help collect data.

Cookies are small text files placed on your device to store data that can be recalled by a web server in the same domain that placed the cookie. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your device, but it can contain other information as well.

We also may use these technologies to collect information about your online activities over time and across third party websites or other online services. We use such technologies on our Site to track your visits and activity, combat fraud, analyze how our services perform, improve our services, and fulfill other legitimate business purposes.

Some newer web browsers have the ability to send a "Do Not Track" signal to the websites you visit to indicate that you do not want your activity to be tracked. The Site does not currently process or respond to Do Not Track signals at this time.

3. HOW WE USE YOUR PERSONAL INFORMATION

We will only use your personal information for business and commercial purposes. This includes, without limitation:

to provide and/or improve the Site and/or our services and products;
to perform customer service functions, including processing, evaluating, and responding to your requests and inquiries;
for security and fraud prevention;
for marketing and promotional purposes;
to perform Site analytics;
to enforce our TERMS or this Privacy Policy;
to communicate with you, including to update you with any changes to our Site or terms, responding to your questions or other requests, sending you notifications, updating you about new Site features and any of your services requests;
to comply with applicable law; or
otherwise with your consent.

4. DISCLOSURE OF PERSONAL INFORMATION

We take your privacy seriously and do not disclose your personal information to third parties except to the extent necessary to provide the services and/or products to you. This includes: to a buyer or other successor in interest; with our third-party service providers in order to provide you with the Site and/or products or services; to take actions based on your request; for the purpose of management and analysis; when such disclosure is appropriate, in our reasonable opinion, to comply with the law, a court order, or a subpoena; or otherwise as approved by you. We also may share personal information with third-party service providers who perform services for or on our behalf based on our instructions, including, to provide backend services, conduct analysis, and engage in consumer research. The Site is hosted on the Shopify platform. Shopify’s Privacy Policy also govern your use of this Site and may be found at: https://www.shopify.com/legal/privacy. We do not authorize these third-party service providers to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. Additionally, we may disclose your personal information to prevent or investigate a possible crime, such as fraud or identity theft, to protect the security of this Site, to enforce or apply our online TERMS or other agreements, or to protect our own rights or property or the rights, property or safety of our users or others. Please note that we may disclose, without restriction, aggregated or anonymized information about our users, which is information that does not identify any specific individual.

5. DATA SECURITY

We have implemented appropriate physical, electronic, and administrative measures designed to secure the personal information that you provide us from accidental loss and from unauthorized access, use, alteration, and disclosure. For more information on the data security measures taken, please visit: https://www.shopify.com/security. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

6. RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, this includes to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. Knights will also retain Site and services usage data for internal analysis purposes.

7. COMMUNICATION PREFERENCES

We may send you communications related to your transactions, security, or the administration of this Site. We may also send you other messages or updates about Knights, our Site, our services, and promotions or other activities. If you do not wish to receive non-transaction/security related communications from Knights, you may opt-out by clicking the “unsubscribe” link in the communication or contact us where specified in the “Contact Us” section, below.

Some of the third parties that display our ads on their services may provide you with additional choices to opt out of targeted advertising. For example, social media providers may allow you to control your advertising preferences directly through their services. Please review the privacy policies of the third-party services you use for more information.

Please note that “opt-out” and “unsubscribe” requests may not take effect immediately and may take a reasonable amount of time to receive, process and apply, during which time your information shall remain subject to the prior privacy settings. Additionally, you should be aware that any information provided to third parties prior to your election to opt-out or unsubscribe will not be retrieved or rescinded, unless required by applicable law.

8. CHILDREN’S PRIVACY

None of our services, products, or this Site are intended for use by anyone under the age of 18 or who otherwise lack capacity to consent on their own behalf (“incapacitated dependent”). If you are a parent or a guardian and believe we may have collected information about your child or incapacitated dependent, please contact us immediately as described in the "Contact Us" section of this Privacy Policy. For more information, please see our TERMS .

9. INTERNATIONAL TRANSFER OF INFORMATION

We and our processors, sub processors and third-party vendors are located in the United States. If you reside outside of these countries you explicitly consent to us transferring your first and last name, email, and any other information you provide to us to the United States and/or Canada, in order for us to perform services for you.

10. CONTACT US

We welcome your questions, comments, and concerns about privacy. You can contact us at:

The Knights Who Say Nah LLC
Attention: Managing Member
23901 Calabasas Road
Suite 2001
Calabasas, CA 91302
info@knightssaynah.com